You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a
third party other than the carrier and indicated by you acquires, physical possession of the
To exercise the right of withdrawal, you must inform us (Karl-Heinz Guenther, Consult-IMPEX e.K., Haller Str. 189, 74564 Crailsheim, Germany, firstname.lastname@example.org) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication
concerning your exercise of the right of withdrawal before the withdrawal period has
If you withdraw from this contract, we shall reimburse to you all payments received from
you, excluding the costs of delivery, export, etc. – in case the material already has been delivered (as well as the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from
the day on which we are informed about your decision to withdraw from this contract. We
will carry out such reimbursement using the same means of payment as you used for the
initial transaction, unless you have expressly agreed otherwise; in any event, you will not
incur any fees as a result of such reimbursement. We may withhold reimbursement until
we have received the goods back or you have supplied evidence of having sent back the
goods, whichever is the earliest.
In case the products already have been used (original packing has been opened), we have the right to reduce the costs for checking / testing the material. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14
days has expired. You will have to bear the direct cost of returning the goods. You are only
liable for any diminished value of the goods resulting from the handling other than what is
necessary to establish the nature, characteristics and functioning of the goods.