Cancellation Information

Withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (Karl-Heinz Guenther, Consult-IMPEX e.K., Haller Str. 189, 74564 Crailsheim, Germany, kh@consult-impex.com) of your decision to withdraw from this contract by means of a clear declaration (e.B. a letter sent by post or e-mail). You can use the attached model withdrawal form, but this is not mandatory.

You can also electronically fill in and submit the model withdrawal form or any other unambiguous declaration on our website (to the withdrawal form –zum Widerrufsformular) If you make use of this option, we will immediately (e.B. by e-mail) send you a confirmation of receipt of such a revocation.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments that we have received from you, excluding the delivery costs (as well as possibly the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us) – if the delivery has already been made – immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

If the products have already been used (original packaging opened), we reserve the right to deduct the costs for the inspection of the goods. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.”

You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods. You have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.